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TypingMind Custom: Cloud-host vs Self-host

TypingMind Custom provides two hosting options:
The below table compares key features and requirements between the two options to help you choose the best option for your needs.
Cloud-hosted
Self-hosted
πŸ’°Β Pricing
Pricing
Monthly subscription starts at $99/month
One-time purchase at $3499 (with 1 year of free updates + optional annual renewal)
Number of available user seats
5 user seats included by default Extra user seats at $8/seat/month
5 user seats included by default Extra user seats at $8/seat/month
Free trial and refund policy
14-day free trial, no upfront cost
No free trial and non-refundable. ***Recommend: Try the Cloud-host first before purchasing Self-host version
βš™οΈΒ Setup and Installation
Deployment
Hosted on TypingMind’s cloud servers (US/EU data centers)
Hosted on your own servers
Setup
Simple signup managed by TypingMind
Requires technical knowledge for installation and maintenance. Requirements here
πŸš€Β Feature availability
Fully featured user-facing chat interface
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Fully featured Admin Panel
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βœ… Directly upload training data and connect online data sources (PDF, TXT, Notion, Google Drive, Intercom, etc.)
❌ No option to upload training data directly on Admin Panel, however, you can: - Add training data to AI agents via Dynamic Context or Plugins. - or Connect to your own knowledge base system (coming soon)
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Bill your users with custom pricing
❌ Require custom implementation using our API
❌ Require custom implementation using API
Custom user guides and documentation
βœ… Links to TypingMind online documentation by default. Customizable links via Admin panel
βœ… Links to TypingMind online documentation by default. Customizable links via Admin panel
πŸ”Β Privacy
Data stored and processed on TypingMind’s servers
Complete control over data storage and processing
All information collected is securely stored on our server. We never share your information with anyone else or any third-party service provider.
All data are stored in your MySQL database and never sent anywhere else. There is strictly no user data sent out to any other external services. You also have the option to set up any supplemental security layers and configure the system as you see fit.
πŸ’¬Β Support and Maintenance
Support
βœ… Email or real-time chat support
βœ… Email or real-time chat support
Maintenance and updates
Maintenance and updates managed by TypingMind
You handle updates and server maintenance
Other ongoing costs
❌  Fixed subscription fee
βœ…Β  Variable, based on server usage and maintenance
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