TypingMind Custom: Cloud-host vs Self-host

TypingMind Custom provides two hosting options:

Cloud-hosted version

Self-hosted version

The below table compares key features and requirements between the two options to help you choose the best option for your needs.

	Cloud-hosted	Self-hosted
💰 Pricing
Pricing	Monthly subscription starts at $99/month	Annual subscription. Contact us for custom pricing.
Number of available user seats	5 user seats included by default Extra user seats at $8/seat/month	5 user seats included by default Extra user seats at custom pricing
Free trial and refund policy	14-day free trial, no upfront cost	No free trial and non-refundable. ***Recommend: Try the Cloud-host first before purchasing Self-host version
⚙️ Setup and Installation
Deployment	Hosted on TypingMind’s cloud servers (US/EU data centers)	Hosted on your own servers
Setup	Simple signup managed by TypingMind	Requires technical knowledge for installation and maintenance. Requirements here
🚀 Feature availability
Fully featured user-facing chat interface	✅	✅
Fully featured Admin Panel	✅	✅
Custom branding and domain	✅	✅
Create Prompt templates	✅	✅
Build shared AI Agent	✅	✅
Set up Plugins and Custom Plugins	✅	✅
View chat logs	✅	✅
Use with Custom LLMs (LLaMA, Azure, etc.)	✅	✅
Connect Knowledge Base	✅ Directly upload training data and connect online data sources (PDF, TXT, Notion, Google Drive, Intercom, etc.)	✅ Directly upload training data and connect online data sources (PDF, TXT, Notion, Google Drive, Intercom, etc.)
Report and Analytics	✅	✅
API Integration	✅	✅
Access Control (select Public or Private mode for your AI Agent)	✅	✅
Manage usage per model	✅	✅
SSO Authentication	✅	✅
Bill your users with custom pricing	❌ Requirement: - Join our Reseller Program - Implement payment system using our API	❌ Requirement: - Join our Reseller Program - Implement payment system using our API
Custom user guides and documentation	✅ Customizable links via Admin panel	✅ Customizable links via Admin panel
🔐 Privacy
Data control	Data stored and processed on TypingMind’s servers	Complete control over data storage and processing
Privacy and Security	All information collected is securely stored on our server. We never share your information with anyone else or any third-party service provider.	All data are stored in your MySQL database and never sent anywhere else. There is strictly no user data sent out to any other external services. You also have the option to set up any supplemental security layers and configure the system as you see fit.
💬 Support and Maintenance
Support	✅ Email or real-time chat support	✅ Email or real-time chat support
Maintenance and updates	Maintenance and updates managed by TypingMind	You handle updates and server maintenance
Other ongoing costs	❌ Fixed subscription fee	✅ Variable, based on server usage and maintenance