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When using TypingMind, we may occasionally ask you to provide a screenshot or a saved copy of your Console logs. This helps us identify the cause of an issue and troubleshoot it more effectively.

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On Web App

Here are the steps on how to do it using Google Chrome Developer Tool:
  1. Go to TypingMind.com and repeat the steps that caused the issue.
  2. Open Developer Tools: Right-click anywhere on the webpage and select Inspect from the context menu.
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  1. Select the Console Tab: a Developer Tools panel will appear on the side or at the bottom of your screen. Click the Console tab.
Untitled Note: Make sure all Console logs are visible - If the Console sidebar is open on the left, click the Console sidebar icon in the top-left corner to close it.
Console
  1. Right-click anywhere in the Console output area and select Save as… to save the logs to your computer.
  2. Send to support@typingmind.com

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On SetApp

Here are steps to get Console log info if you are using the app through MacApp or SetApp:
  1. Open TypingMind app
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  1. Open Safari (it must be Safari, you can not use other browsers like Chrome)
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  1. Click Safari on the status bar and choose Settings to open the Safari Setting panel
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  1. Switch to Advanced tab and tick on the checkbox “Show features for web developers”. This allows you to access the Develop tab within Safari (Skip this step if you already have the Develop tab on the status bar)
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  1. Click on Develop > Select your Macbook > click on setapp.typingcloud.com** i**f you are using SetApp or click on **typingmind.com** if you are using TypingMind Mac App
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  1. The Web Inspector will appear, switch to Console Tab
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  1. Cmd + R to refresh the TypingMind Macapp
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  1. Back to the app and reproduce the issue on your app. Then go to the Web Inspector → Right-click anywhere in the console output area and select “Save as…” from the context menu.
  2. Send it to support@typingmind.com