Skip to main content
Managing seats and member roles in your chat instance is crucial for effective operation and control.

​
Available Seats in a Chat Instance

By default, each chat instance comes with 5 available seats. The instance owner, who is the creator of the chat instance, automatically occupies one seat. This leaves a certain number of additional seats that the owner can utilize to invite other members.
Seat Admin

​
Invite Members

To invite new members, follow these steps:
  • Under the User Management section, go to Users page
  • Click Invite users
  • Enter the user email you want to add. One email per line
  • Click Invite users.
Invite Admin
After that, the invited email will receive an invitation to join your chat instance:

​
Adding More Seats

If your requirement exceeds the default number of seats provided in your plan, you can purchase additional seats by:
  1. Navigate Billing page
  2. Click ‘Update Plan/Add-on’ button
  3. Choose the number of seats you want to buy. One email added will be counted as 1 seat.
Update Plan Admin

​
User Roles

You can set up different roles with permissions for your users via Roles and Permissions page.